Answers for every Zypzo workflow.
Launch a task, manage work, run ads, handle payments, or grow as a vendor — this is the operating manual.
Search the platform, post a job, or contact support.
For urgent order issues, include the order ID, vendor/client email and screenshots so support can resolve faster.
Target response for payment, verification and order-blocking tickets.
Posting a job
Use AI brief drafting, set budget ranges, invite vendors, or publish to all verified operators.
Trust & KYC
Aadhaar/GST review, profile scoring, private document storage, and verified-only workflows.
Payments
Escrow-style milestones, retainer billing, platform commission, invoices, and refund timelines.
Orders & chat
Threads, milestones, files, status transitions, dispute escalation, and delivery approval.
Seller growth
Portfolio setup, Zypzo Score, promoted listings, instant availability, and recurring packages.
Support
Raise a ticket from the order page or write to support@zypzo.com with your account email.
How does payment work?
Clients fund work through Zypzo checkout. Funds are released after delivery approval, milestone completion, or agreed retainer cycle. Platform fees and commissions are shown before payment.
What if a vendor does not deliver?
Open a dispute from the order page. We review chat history, files, scope, and milestones. Eligible cancellations are refunded to the original payment method within the stated policy timeline.
Why do I need verification?
Verification reduces spam, protects high-intent vendors, and unlocks 3 free job posts per month for clients. Vendors get higher visibility after KYC and portfolio review.
Can I hire instantly?
Yes. Vendors marked Available Now can accept instant work, quick calls, small fixes, and urgent delivery tasks.
Still stuck?
Send us the workflow, page link, and screenshot. We’ll trace it like a production incident.